When routine creates complacency Routine is necessary in every workplace. Repetition allows people to develop skill, work efficiently and perform tasks with confidence. The risk begins when familiarity changes the way hazards are perceived and controlled. Familiarity can hide changing risk Routine work often feels safe because it is predictable. Employees know the task, know […]

A workplace can have an impressive health and safety file and still have serious hazards on the floor. Documents are important, but they should provide evidence that the safety system is working. They should not become a substitute for action. Documentation has a purpose Appointments, risk assessments, procedures, inspection records, training records and committee documents […]